I've had the system for about 2 weeks now and anytime I make a call, the caller ID information on the other user says "Ooma" - I've checked my profile settings in the lounge and when I click on my number, it says my name as "Name displayed on outbound calls"
Is there anything I can do to fix this? I'd like the people I'm calling to know that I am calling.
Outgoing caller ID still says "Ooma"
Re: Outgoing caller ID still says "Ooma"
Are we able to change what it says for certain numbers? One of my lines i use for my in home office but I don't want my name listed but rather my business name.
Re: Outgoing caller ID still says "Ooma"
Did you port your number? If not, you should check with customer service to see why your name update hasn't gone through. If you have ported your number, it can take a couple of weeks for change to complete.oomauser wrote:I've had the system for about 2 weeks now and anytime I make a call, the caller ID information on the other user says "Ooma" - I've checked my profile settings in the lounge and when I click on my number, it says my name as "Name displayed on outbound calls"
Is there anything I can do to fix this? I'd like the people I'm calling to know that I am calling.
Re: Outgoing caller ID still says "Ooma"
Yes, you can call customer service and they can change the caller-ID name for you.dmlanger wrote:Are we able to change what it says for certain numbers? One of my lines i use for my in home office but I don't want my name listed but rather my business name.
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scoutconnor
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Re: Outgoing caller ID still says "Ooma"
Does the change of Caller-ID cost anything?Dennis P wrote:Yes, you can call customer service and they can change the caller-ID name for you.dmlanger wrote:Are we able to change what it says for certain numbers? One of my lines i use for my in home office but I don't want my name listed but rather my business name.