Re: ooma Service Status

number9 · Post by **number9** » Mon Apr 13, 2009 3:33 pm

vinny wrote:nyc and still down. I can't get throught to customer service either. Can someone post instructions on what I will need to do once service to box has been reactivated? If it is still red tommorow, do I need to do some reset or re-register the box?

Nothing. You should come back online automatically. It may not hurt to do a power cycle: To power cycle just just unplug ooma hub from outlet for about 30 seconds to 1 minute and plug back in. The lights will go red then to blue if you back online.

Mike336 · Post by **Mike336** » Mon Apr 13, 2009 3:34 pm

Blue in Central Alabama.

rbuck · Post by **rbuck** » Mon Apr 13, 2009 3:34 pm

Blue in Portland, Oregon. Happy. Don't break it again! Bad Ooma!

number9 · Post by **number9** » Mon Apr 13, 2009 3:35 pm

Back up in Northern Indiana!! Thanks for the hard work ooma!!!!
The rest of you hang on. They working on it!! You should be back up in no time.

jwboothe · Post by **jwboothe** » Mon Apr 13, 2009 3:38 pm

NorCal service back normal.

Bethedley · Post by **Bethedley** » Mon Apr 13, 2009 3:39 pm

Anyone Blue in the So Cal?

maddog · Post by **maddog** » Mon Apr 13, 2009 3:40 pm

Back up and running in Philly. I've had ooma since December, and this was my first outage. I appreciate the posting of updates on this forum and overall remain very happy with the service. Thanks ooma!

toddbecker · Post by **toddbecker** » Mon Apr 13, 2009 3:40 pm

unit321 wrote:Turned blue for about 5 minutes, but back to blinking red now.
(Orlando, FL)

Same in Naperville, IL (outside Chicago)

Bethedley · Post by **Bethedley** » Mon Apr 13, 2009 3:41 pm

Blue in So Cal......Wooo Hoooo!!!!

Brad · Post by **Brad** » Mon Apr 13, 2009 3:45 pm

Still out in Huntington Long Island New York. Regardless of this outage I am still very pleased with the service. I pay nothing how can I complain? Now if I can only get gas and electric this cheap.

Brad