Re: ooma Service Status

27607 · Post by **27607** » Mon Apr 13, 2009 10:58 am

can you guys send an email to all users when the problem is fixed?

bryanlyle · Post by **bryanlyle** » Mon Apr 13, 2009 10:59 am

Mine just clicked back on. 2:58pm EST.

And clicked back off at 3:00pm EST

zembu · Post by **zembu** » Mon Apr 13, 2009 10:59 am

Outage in San Francisco, CA

pramodanchu · Post by **pramodanchu** » Mon Apr 13, 2009 11:01 am

"Diagnosing" and resolving? I thought you mentioned the cause here as "Internet links".

Bobby B wrote:It looks like there's an outage with one of the Internet links that has broken the connection to a large number of ooma Hubs. I don't have an ETA yet on when things will be back up -- but right now, our network operations team is working on diagnosing and resolving this problem as quickly as possible.

number9 · Post by **number9** » Mon Apr 13, 2009 11:04 am

Still out of service in Indiana. Hub and scout flashing red.

trim81 · Post by **trim81** » Mon Apr 13, 2009 11:06 am

back up now... i suggest power recycling the Ooma Hub to restore service

houseofboys · Post by **houseofboys** » Mon Apr 13, 2009 11:08 am

trim81 wrote:back up now... i suggest power recycling the Ooma Hub to restore service

Tried it... still nothing here.

pramodanchu · Post by **pramodanchu** » Mon Apr 13, 2009 11:09 am

Yaaaaaaay... works now.

Johnny · Post by **Johnny** » Mon Apr 13, 2009 11:09 am

trim81 wrote:back up now... i suggest power recycling the Ooma Hub to restore service

Didn't work for me, still out

bhealy325 · Post by **bhealy325** » Mon Apr 13, 2009 11:10 am

working again.