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Re: ooma Service Status
Posted: Tue Apr 14, 2009 10:15 am
by WayneDsr
Great!
Wayne
Re: ooma Service Status
Posted: Tue Apr 14, 2009 10:22 am
by billsingh
Thanks Dennis and all of you who are contributing to resolve the problems of some of us are having.
Mine working fine now...after down for about 24 hours
Thanks to all.
Re: ooma Service Status
Posted: Tue Apr 14, 2009 11:50 am
by blacknumberone
mspitz081387 wrote:nvm, i got it working. thanks alot
What did you do Ms. Pitz??
I'm also in NorCal with no service for 4 days...
Re: ooma Service Status
Posted: Tue Apr 14, 2009 2:01 pm
by Dennis P
It appears that your box dropped off the face of the earth on April 9th. I assume it is still plugged into your network. Are there any lights lit up on the box? If so, which ones? And can you describe your setup a little more?
blacknumberone wrote:mspitz081387 wrote:nvm, i got it working. thanks alot
What did you do Ms. Pitz??
I'm also in NorCal with no service for 4 days...
Re: Comments from April 13th 09 Outage
Posted: Tue Apr 14, 2009 4:50 pm
by Mr AMoomavision
In So Cal with with solid 1 & 2 red lights on
No Service yet
Is So Cal still in an outage?
Re: Comments from April 13th 09 Outage
Posted: Tue Apr 14, 2009 6:04 pm
by DeadEyeDave
My ooma hub came back on fine, but my ooma Scout is stilll hung up. I unplug and wait, then plug power back in, it goes thru some of the startup blink but stops when bottom row is all steady red. ooma tab is on steady red too. Can't seem to get it working again. Anybody else know how to fix this? Customer support won't answer phone or email.
Re: Comments from April 13th 09 Outage
Posted: Tue Apr 14, 2009 6:08 pm
by murphy
According to page 40 of the User Guide that means the scout is unable to connect to the hub. Check your wiring.
Re: Comments from April 13th 09 Outage
Posted: Tue Apr 14, 2009 6:11 pm
by DeadEyeDave
Thanks Murphy but I already did that. All wiring is exactly as it was when the Scout was working. Any other ideas?
Re: Comments from April 13th 09 Outage
Posted: Tue Apr 14, 2009 6:22 pm
by murphy
Sit the scout next to the hub and connect the wall jack of the scout to the wall jack of the hub. Do not connect the wall jacks anywhere else.
If the scout turns blue, the scout is fine and you have a wiring error of some sort in your previous connection. If the scout stays red, you probably have a defective scout.
Re: ooma Service Status
Posted: Tue Apr 14, 2009 6:50 pm
by Mr AMoomavision
Dennis P wrote:It appears that your box dropped off the face of the earth on April 9th. I assume it is still plugged into your network. Are there any lights lit up on the box? If so, which ones? And can you describe your setup a little more?
blacknumberone wrote:mspitz081387 wrote:nvm, i got it working. thanks alot
What did you do Ms. Pitz??
I'm also in NorCal with no service for 4 days...
I'm in the the So Ca area with no service for two days as well
Any info on this area??