- Dennis P
- Ooma Moderator
- Posts: 1858
- Joined: Fri Apr 25, 2008 9:09 am
- Location: Palo Alto, CA
Overall Service Status: 100% operational
9/26/2018 2:15pm - Ooma Office calls are now completing normally.
9/26/2018 2:10pm - Most Ooma Office calls are now completing. We continue to work on addressing the remaining call failures.
9/26/2018 1:50pm - We are investigating reports that Ooma Office users are unable to make outbound phone calls.
9/6/2017 6:14pm - Access to My Ooma and Ooma Office Manager has been restored.
9/6/2017 5:38pm - A disk failure in one of our web servers is affecting the usage of My Ooma and Ooma Office Manager. We are attempting to isolate the problem to restore access to our web portals.
5/17/2017 3:30pm - Due to a hardware failure, we are seeing degraded voicemail performance for residential customers. This is resulting in delays in voicemail notifications as well as difficulty accessing voicemails on My Ooma and the Ooma mobile app. A replacement server is being brought online.
5/18/2017 8:45am - Access to voicemail from My Ooma and the Ooma mobile app has been resolved. We are still investigating the issue with delays in voicemail notifications during peak times.
5/22/2017 11:45am - The fix for the delay in voicemail notifications has been installed and the problem should be resolved.