Thank you. However, I did get a longer Ethernet cable. My unit is toast.kdmc69 wrote:For testing purposes, can you not relocate the Telo closer to the router so you can use the ethernet cable that came with the unit?redpattison wrote:No I have not. Would need 25` of Ethernet cable.
I purchase my ethernet cables for a good price at Monoprice. You should check it out if you need a 25' cable.
This should be interesting as most of you probably know that UPS to Canada from USA have horrendous extra charges.
So far it is still in California.
Will I ever get a decent working phone soon? Do not think so.
Hope to be hooked up by tomorrow at the latest.
The initial report was garbled audio which generally is not a hardware problem, but now you're saying the unit does not work at all anymore even on a wired connection? It doesn't go blue?redpattison wrote:I did get a longer Ethernet cable. My unit is toast.
Hopefully, have everything working today or tomorrow. This will be my third unit.
Will keep you all updated.
Now up and running. "ooma" have supplied me with a new unit. Had to order a new Ooma Wireless + Bluetooth Adapter for which "ooma" will reimburse me.
Now will make several calls and see how the reception is.
More to follow.
Improving. Garbled messages are not as common. Improving, 7/10.
Customer service is really non existent.
If you have online conversations. Pretty much useless. Really a band aid for simple questions. Plus the calls are timed and they have to pass you on and you have to start from the beginning again. They say you will have to call there live conversation.
Escalated to somewhere else with a live conversation. If you do not have any working phones this is pretty much useless.
I will say that it is a cheap. Then , you get what you pay for.