Call Forwarding w/ Virtual Extensions

Learn more about configuring your system using the Ooma Office Manager at office.ooma.com.
johnsosd75
Posts:2
Joined:Wed Jul 16, 2014 1:19 pm
Call Forwarding w/ Virtual Extensions

Post by johnsosd75 » Wed Jul 16, 2014 2:35 pm

Just activated Ooma Office. Trying to create one Virtual Extension that forwards to my cell phone. I create Extension 102, entered forwarding number where requested, turned up voicemail, and left uncheck the 'Require digit key press to answer call' option. Saved. Show extension 102 under 'Manage Extensions'. Shows my name and list type as Virtual Extension.

When I can the main number on the account I get the Virtual Receptionist. I enter extension 102, it rings, and then it hangs up. Never forwards to my cell phone.

Any thoughts?

Post Reply