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Calls Log Search

Posted: Mon Dec 17, 2018 1:09 pm
by ask4anastasia
The search function in calls log is not working properly. Here are the main issues:
1) you can only search one month at a time. WHY? who knows.
2) within this month, you need to click on each tab separately to see if the number you are searching for is listed there. Some tabs might be empty but you won't know until you go through all of them. So, even within a month, you still need to click on 15+ pages... This is just bad programming.
3) the phone number needs to be listed in a specific (xxx) xxx-xxxx format. Otherwise it won't find the number. Again, bad programming.
Please fix it. We should be able to look for a number IN ANY FORMAT and get one list showing YEARLY activity.
On a different note, the excel export function needs work as...

Re: Calls Log Search

Posted: Thu Apr 04, 2019 5:52 am
by vgiordano
I agree - the functionality of this feature is lacking.

Ooma staff do not look to this forum for insights or suggestions. You can submit your feature request here: https://www.ooma.com/forums/viewforum.php?f=6