Call Forwarding

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bounderdon
Posts:4
Joined:Mon May 04, 2020 12:52 pm
Call Forwarding

Post by bounderdon » Sat May 09, 2020 10:58 am

When I dial *72 for call forwarding I just get a busy signal. I have Premier and believe I have set up call forwarding in my account.

bounderdon
Posts:4
Joined:Mon May 04, 2020 12:52 pm

Re: Call Forwarding

Post by bounderdon » Sat May 09, 2020 12:26 pm

Just learned that *72 for call forwarding only works for Ooma Office. In basic Ooma with premier you have to go to your account preferences each time to turn call forwarding on or off. Unbelievable, I think if I had known this I would not have changed to Ooma.

Stelcom66
Posts:226
Joined:Sun Nov 29, 2015 7:26 am
Location:Connecticut

Re: Call Forwarding

Post by Stelcom66 » Mon May 11, 2020 4:11 am

I was disappointed as well. We should be able to forward the line from a phone, not have to go online to do so.

GGRANT
Posts:3
Joined:Fri Nov 30, 2018 9:18 pm

Re: Call Forwarding

Post by GGRANT » Fri Sep 24, 2021 10:34 pm

Thinking of cancelling Ooma as I can't go to a computer to do call forwarding..this should be a available through the handset like all other carriers provide!

Robek
Posts:234
Joined:Thu Sep 26, 2019 6:56 pm

Re: Call Forwarding

Post by Robek » Sun Sep 26, 2021 4:26 pm

The Ooma mobile app is not quite the same as a handset, but it can also update call forwarding preferences.

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