I'm hoping someone can help me. I have twice ordered plugs from OOMA and both times they have been sent back by the post office. The post office doesn't seem to know why this is happening and I just can't wait for weeks again. I have been without my system for a month and I use it for work
The specs for the OOMA Telo 2 replacement plug are below:
• 5V 2A
• Inside Positive (+) Outside Negative (-)
• Barrel Length 6.9mm
The problem is that every single place I check (including Amazon, Best Buy etc, all places that OOMA says I can buy this plug) do not have the 3.8 x 1.35 mm size. ALL of them are 3.5 x 1.35 mm.
I truly don't want to order from somewhere else and once again be stuck with no phone for weeks because it is incorrect. I even went into a Best Buy and they tried different adapters (the standards I guess) and none worked.
Why would OOMA make a system with an abnormal size plug that no one carries? What am I missing?
If anyone can help direct me to how to find one and get it shipped asap I would be grateful!
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Inside Positive (+) Outside Negative (-)
Barrel Length 6.9mm
I could not find one yet. Any help is very welcome
Make damn sure that the inside of the plug is +5v and the outside of the barrel is negative.