Disconnecting landline, outside box or inside (low voltage)?

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sarojani
Posts:2
Joined:Mon May 09, 2022 6:45 pm
Disconnecting landline, outside box or inside (low voltage)?

Post by sarojani » Mon May 09, 2022 7:13 pm

I'm trying to get Ooma to ring all the jacks in my house. We ported our number from AT&T successfully, so now I just need to disconnect the landline from the internal lines.

I have 2 "boxes" with phone wires - the AT&T box outside, and a low voltage box inside where our ethernet, cable, and phone drops are all coralled.

Should I disconnect outside or inside (see photos)? Also, exactly what would I need to disconnect?

OUTSIDE
Image

Do I just disconnect the two blue/white wires at the top (in the orange clips)? What about the green/white one that goes over to the left side of the box?

INSIDE
Image

Should I disconnect everything from the "IN" clips? How do I do that? Can I just unplug that whole harness? (Ignore the alarm modular plug, we no longer have landline monitoring on the system - it's now cellular).

sarojani
Posts:2
Joined:Mon May 09, 2022 6:45 pm

Re: Disconnecting landline, outside box or inside (low voltage)?

Post by sarojani » Tue May 17, 2022 9:29 am

Bump? Any help at all would be appreciated.

Robek
Posts:63
Joined:Thu Sep 26, 2019 6:56 pm

Re: Disconnecting landline, outside box or inside (low voltage)?

Post by Robek » Wed May 18, 2022 1:01 pm

What does "low voltage" mean for the inside box? Generally, the internal wiring should be no voltage, and completely disconnected from any outside lines. Check Ooma's website for more information.

It seems like unplugging everything from the "IN" jack should be enough to separate the inside from the outside. But:
If you have any questions or concerns regarding whether or not the phone jacks in your house are still connected to the phone company’s wiring outside your house you should consult with a licensed electrician before proceeding!

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