2 line home office setup
Posted: Thu Apr 21, 2011 8:10 pm
I have a 2 line home office phone system with a 2 line base unit and three 2 line handsets. The base unit has Line 1 and Line 1/2 connecting phone jacks.
I just received my Ooma hub and Scout and they are working fine except for one small issue. Regardless of which of our phone lines we’re on, the hob and scout only show Line 1 as being in use. Specifically, when I’m on my phone line 1, the hub shows a solid red Line 1 (in use) and the scout line 1 blinks (busy). If I’m on my phone line 2, the hub show a blinking line 1 and scout solid line 1.
I’m not using any existing house phone lines in my Ooma setup.
Here’s my Ooma setup:
Hub is connected as per instructions with it’s Phone jack connected to my base unit Line 1.
The Scout sets on top on the hub, with Wall jack connected to Hub’s Wall jack. The Phone jack is connected to my base unit Line 1/2.
I have 2 Ooma phone numbers. The scout is designated as a Persona Device with the second number associated with it (my office number)
Everything works as I had hoped except neither the Hub or Scout ever show Line 2 as being in use. I realize this may sound picky and I’m not really obsessive compulsive (trust me), but I don’t think this is right and I’m wondering if I’ve got something configured wrong.
Any ideas?
I just received my Ooma hub and Scout and they are working fine except for one small issue. Regardless of which of our phone lines we’re on, the hob and scout only show Line 1 as being in use. Specifically, when I’m on my phone line 1, the hub shows a solid red Line 1 (in use) and the scout line 1 blinks (busy). If I’m on my phone line 2, the hub show a blinking line 1 and scout solid line 1.
I’m not using any existing house phone lines in my Ooma setup.
Here’s my Ooma setup:
Hub is connected as per instructions with it’s Phone jack connected to my base unit Line 1.
The Scout sets on top on the hub, with Wall jack connected to Hub’s Wall jack. The Phone jack is connected to my base unit Line 1/2.
I have 2 Ooma phone numbers. The scout is designated as a Persona Device with the second number associated with it (my office number)
Everything works as I had hoped except neither the Hub or Scout ever show Line 2 as being in use. I realize this may sound picky and I’m not really obsessive compulsive (trust me), but I don’t think this is right and I’m wondering if I’ve got something configured wrong.
Any ideas?