Wi-Fi Wireless USB Dongle adpater Report/Setup
I am only able to connect to my ooma wirelessly when I disable my wireless security (WPA/WPA2/Auto-WPA) on my router.
I have tried using all three but can only connect when I use no security.
I have tried using all three but can only connect when I use no security.
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Re: Wi-Fi Ooma Telo USB Dongle adpater Report/Setup
Do you have any odd characters like " or ' or @' or $ or #, etc. in your Router's Wi-Fi Name and/or Password? If you do take them out. Ooma only recognizes letters and numbers.creeker2 wrote:I am only able to connect to my ooma wirelessly when I disable my wireless security (WPA/WPA2/Auto-WPA) on my router.
I have tried using all three but can only connect when I use no security.
Re: Wi-Fi Ooma Telo USB Dongle adpater Report/Setup
I am only using all numbers in my password
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Re: Wi-Fi Ooma Telo USB Dongle adpater Report/Setup
How about your Router's Wi-Fi network name? Are there any special characters in the Router's Wi-Fi name?creeker2 wrote:I am only using all numbers in my password
Before when you Scan for Wi-Fi networks in Ooma Setup, be sure to delete any Wi-Fi networks that are shown, before scanning for the Wi-Fi network you want to use. You must do this step every time you change the Wi-Fi security level in the Router.
Re: Wi-Fi Ooma Telo USB Dongle adpater Report/Setup
There are no special characters in either the PW or Router name, I've done all the other things according to the previous posts and I can hook up fine as long as I disable the security on my router.
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Re: Wi-Fi Ooma Telo USB Dongle adpater Report/Setup
creeker2 wrote:I am only able to connect to my ooma wirelessly when I disable my wireless security (WPA/WPA2/Auto-WPA) on my router.
I have tried using all three but can only connect when I use no security.
I tried and it works:creeker2 wrote:There are no special characters in either the PW or Router name, I've done all the other things according to the previous posts and I can hook up fine as long as I disable the security on my router.
Security Mode: WPA Personal
WPA Mode: Auto (WPA or WPA2)
Cipher Type: TKIP and AES
I use and it works:
Security Mode: WPA Personal
WPA Mode: WPA2 only
Cipher Type: TKIP and AES
Some times a "blank or invisible" machine language character will be added to either the name or password of the Router's Wi-Fi Name and Password. I've had to go in and starting with the curser at the right side of blank, clear out the Name and then the Password from their individual boxes. The I re-add the name and password, and tried it and it worked.
Also when you restore the router's Name and password, don't leave any blank(s) between the numbers or letters in both the Name and the Password. Make sure it's one solid string of letters and/or numbers.
What brand and model number is your Router that you are using for your Wi-Fi network?
If that doesn't work, make sure that your Router's firmware is up to date. Then do a Router factory reset per the router instruction manual. The test again.
Re: Wi-Fi Ooma Telo USB Dongle adpater Report/Setup
The router is a Trendnet TEW-652BRP. I'm still checking on your other suggestions. Isn't it possible the wireless adapter is defective?
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Re: Wi-Fi Ooma Telo USB Dongle adpater Report/Setup
Any thing is possible, but if you can connect to the Ooma Telo using the Ooma Wireless Wi-Fi dongle, "in the clear", then it's highly unlikely that the Ooma Wireless Wi-Fi dongle is defective. It's more likely that it’s a configuration problem, either in the Router or the Ooma Telo. It seems lile it is always just some little thing that is or isn’t being done.creeker2 wrote:The router is a Trendnet TEW-652BRP. I'm still checking on your other suggestions. Isn't it possible the wireless adapter is defective?
If you try my previous suggestions and they don't work, try doing a factory reset of the Ooma Telo. Dial *#*#099, it will take a few minutes for the Ooma Telo to go through the whole Ooma Telo factory reset, so have patience. Then try scanning for your Wi-Fi network in Ooma Setup again, etc.
I see that the Trendnet TEW-652BRP is all over the place in the reviews, but see no where problems with Wi-Fi, except for when using out of date firmware.
Re: Wi-Fi Ooma Telo USB Dongle adpater Report/Setup
I just did the factory reset of the ooma.However, before trying that. I set up another modem I had (D-link DI-524) with WEP
security. When I scanned for networks it was there then when I hit add it never recognized the network at all. I also tried to hook into a neighbor's unprotected network with low signal strength and it wouldn't hook up to that either. After the factory reset it is behaving same as before. Support sent me a tech bulletin about kinds of port settings etc but it is just a bunch of mumbo jumbo to me.
security. When I scanned for networks it was there then when I hit add it never recognized the network at all. I also tried to hook into a neighbor's unprotected network with low signal strength and it wouldn't hook up to that either. After the factory reset it is behaving same as before. Support sent me a tech bulletin about kinds of port settings etc but it is just a bunch of mumbo jumbo to me.
Re: Wi-Fi Ooma Telo USB Dongle adpater Report/Setup
PS Before I did anything mentioned in the prior note, I upgraded my Trendnet router to the latest level firmware.