Cannot Dial Out - Only to 1-800 numbers
I just installed Omma Telo.
I can receive calls all the time. I cannot make any calls outbound unless it is a 1-800 number.
I can call all 1-800 without an issue.
If I dial *96 - then I can make any call without and issue. But I do not want to dial *96 every time and neither would my wife.
Any ideas?
I can receive calls all the time. I cannot make any calls outbound unless it is a 1-800 number.
I can call all 1-800 without an issue.
If I dial *96 - then I can make any call without and issue. But I do not want to dial *96 every time and neither would my wife.
Any ideas?
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- Posts:6388
- Joined:Mon Nov 08, 2010 4:41 pm
Re: Cannot Dial Out - Only to 1-800 numbers
Within the next two weeks Ooma plans on making some server corrections to fix a problem with one way calling which I am experiencing also. But I don't know if that fix will correct your problem also??jont717 wrote:I just installed Omma Telo.
I can receive calls all the time. I cannot make any calls outbound unless it is a 1-800 number.
I can call all 1-800 without an issue.
If I dial *96 - then I can make any call without and issue. But I do not want to dial *96 every time and neither would my wife.
Any ideas?
You need to report your problem to Ooma Customer Support.
Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST