Upgrade "old" to "New"
Posted: Thu Jan 12, 2012 9:51 am
I've had ooma now for quite a while and still have the hub and scout set up and working.
My configuration is, I think, straight forward. I have permier, so two lines. I have a hub in my home office. It's connected to the Internet and one output line connected to my work phone and the other to a wall jack. In my kitchen I have a scout plugged into the wall jack. Plugged into the scout is a wireless phone station which in turn has 4 connected.
A couple months back I switched from cable modem Internet to DSL Internet. Since my house was already wired for 2 lines, I have the DSL line plugged into the DSL modem (duh) with the other line connected to the hub as described above.
I experience occasional drops of my DSL service. It wasn't a surprise to me when I called in for support they didn't like the other line being used without a filter. I have a filter but it prevents the hub from communicating to the scout.
I did a bunch of searching here and didn't find anything did or seemed would help. So I wonder if an upgrade to the Telo would remove ooma from the equation and prevent my DSL provider from blaming something else. Heck, they might even be right.
Can I simply replace the hub with the telo and bring my base unit into my home office and plug it, along with my home office phone, into the telo? I'm pretty sure I can't do that with my hub.
My configuration is, I think, straight forward. I have permier, so two lines. I have a hub in my home office. It's connected to the Internet and one output line connected to my work phone and the other to a wall jack. In my kitchen I have a scout plugged into the wall jack. Plugged into the scout is a wireless phone station which in turn has 4 connected.
A couple months back I switched from cable modem Internet to DSL Internet. Since my house was already wired for 2 lines, I have the DSL line plugged into the DSL modem (duh) with the other line connected to the hub as described above.
I experience occasional drops of my DSL service. It wasn't a surprise to me when I called in for support they didn't like the other line being used without a filter. I have a filter but it prevents the hub from communicating to the scout.
I did a bunch of searching here and didn't find anything did or seemed would help. So I wonder if an upgrade to the Telo would remove ooma from the equation and prevent my DSL provider from blaming something else. Heck, they might even be right.
Can I simply replace the hub with the telo and bring my base unit into my home office and plug it, along with my home office phone, into the telo? I'm pretty sure I can't do that with my hub.