cant get to set up
Posted: Sun May 27, 2012 3:18 pm
Have telo plugged in to phone,power and computer, can't navigate to setup.ooma.com and the 172.27.35.1 that phone support (what a joke!) gave me. Anyone have any help for me?
Discussion Forums on Ooma VoIP phone services. Ooma Telo Home Phone Services and Ooma Office Small Business Phones
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With a connection Modem-Ooma-Router, type http://172.27.35.1 in the computer browser window, and the Ooma Setup pages should open.chriscu wrote:Have telo plugged in to phone,power and computer, can't navigate to setup.ooma.com and the 172.27.35.1 that phone support (what a joke!) gave me. Anyone have any help for me?
Are you adding the http:// along with the 172.27.35.1 in the computer browser window? Example http://172.27.35.1chriscu wrote:I turned off my wi-fi, restarted, turned off my anti-virus, still no luck. I type in the 172.27.35.1 and all I get is that it's not found and gives me search results. This thing is going to get about ten more minutes of my time and it's going back to Costco!
What seems to be the problem? Can you make calls with your Ooma? Why the urgency in getting to the setup page?chriscu wrote:I turned off my wi-fi, restarted, turned off my anti-virus, still no luck. I type in the 172.27.35.1 and all I get is that it's not found and gives me search results. This thing is going to get about ten more minutes of my time and it's going back to Costco!
To me it is unclear on exactly what your configuration is. You say you have the Telo plugged into phone, power and computer.chriscu wrote:Have telo plugged in to phone,power and computer, can't navigate to setup.ooma.com and the 172.27.35.1 that phone support (what a joke!) gave me. Anyone have any help for me?
Don't even know if chriscu activated Ooma online or not.chriscu wrote:Have telo plugged in to phone,power and computer, can't navigate to setup.ooma.com and the 172.27.35.1 that phone support (what a joke!) gave me. Anyone have any help for me?
Although Ooma is simple to setup, at least some time is needed. 15 minutes of your time to save hundreds a year isn't much I don't think.chriscu wrote:I turned off my wi-fi, restarted, turned off my anti-virus, still no luck. I type in the 172.27.35.1 and all I get is that it's not found and gives me search results. This thing is going to get about ten more minutes of my time and it's going back to Costco!
Yah, maybe he was trying to go to My Ooma? https://my.ooma.com/home/loginlbmofo wrote:Don't even know if chriscu activated Ooma online or not.chriscu wrote:Have telo plugged in to phone,power and computer, can't navigate to setup.ooma.com and the 172.27.35.1 that phone support (what a joke!) gave me. Anyone have any help for me?
Although Ooma is simple to setup, at least some time is needed. 15 minutes of your time to save hundreds a year isn't much I don't think.chriscu wrote:I turned off my wi-fi, restarted, turned off my anti-virus, still no luck. I type in the 172.27.35.1 and all I get is that it's not found and gives me search results. This thing is going to get about ten more minutes of my time and it's going back to Costco!