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Any reason why I can't put Ooma telo behind a switch?
Posted: Wed Dec 26, 2012 12:33 pm
by davidm
Hi I used to do this and it worked fine:
Code: Select all
Cable Company modem (no router functions) -----> Router -----> unmanaged Switch ------> Ooma Telo
But I discovered the router has been dying so I just want to remove it and do:
Cable company modem (no router functions) -----> unmanaged Switch ----> Ooma telo
But oddly the computer works fine while the Telo will not and always comes up red. From the telo the connection "To Internet" goes to a proper port on my switch. And the computer is connectyed to another port on the switch (Not to ooma).
Should this not work?
Re: Any reason why I can't put Ooma telo behind a switch?
Posted: Wed Dec 26, 2012 1:24 pm
by murphy
You can only get one IP address from a residential cable modem unless you pay for more than one.
A switch after a cable modem is not going to work.
Re: Any reason why I can't put Ooma telo behind a switch?
Posted: Wed Dec 26, 2012 2:23 pm
by davidm
Thanks Murphy, I believe you are right. I think it worked last time but now that I think of it that was many years ago and I was using Internet Connection Sharing,
I also since discovered that my router is fine. It's actually the modem which has a bad Transmit Signal power level. Tech visit scheduled for tomorrow. Thanks again!
Re: Any reason why I can't put Ooma telo behind a switch?
Posted: Thu Dec 27, 2012 9:04 am
by bmccollum
I've had our Ooma Telo behind a switch for the past 3 years and it works flawlessly.
Our connection path is:
--- Cable Modem
--- Wireless Router
--- 5-port switch connected to wireless router
--- Ooma Telo connected to one port on the 5-port switch
Good luck!
Re: Any reason why I can't put Ooma telo behind a switch?
Posted: Thu Dec 27, 2012 9:22 am
by murphy
He was talking about
modem -- switch -- Ooma
..................... -- computer
That doesn't work.
Re: Any reason why I can't put Ooma telo behind a switch?
Posted: Thu Dec 27, 2012 9:37 am
by bmccollum
Oh. I see. Gotcha.
Re: Any reason why I can't put Ooma telo behind a switch?
Posted: Thu Dec 27, 2012 11:41 am
by WayneDsr
How about modem -> Ooma -> switch?
Wayne
Re: Any reason why I can't put Ooma telo behind a switch?
Posted: Thu Dec 27, 2012 11:42 am
by Leeway
I used to have modem - router - switch - Ooma Telo worked fine. I had my Telo in the router itself and most everything else in the switch.
Donna
Re: Any reason why I can't put Ooma telo behind a switch?
Posted: Thu Dec 27, 2012 2:29 pm
by murphy
WayneDsr wrote:How about modem -> Ooma -> switch?
Wayne
That will work fine since Ooma is a router.
Re: Any reason why I can't put Ooma telo behind a switch?
Posted: Sat Dec 29, 2012 11:44 am
by Portland Runner
Please explain a little more...
I had my ooma setup like this: Modem -> Router -> ooma for years without problems.
Now I want to move my wireless router (due to other variables such as baby get's the study kind of thing)
So I thought I could do this: Modem -> Switch -> ooma also Modem -> Switch -> Router
This allows me to run a longer line to the router.
Router works fine, ooma does not connect. I can plug my computer into the internet line and get internet but ooma can't connect for some reason.
Someone mentioned IP addresses, why would I get the router to work fine but not ooma behind a switch? Also, if I connect ooma behind the router (Modem -> Switch -> Router -> ooma) then it connects just fine... why would the router after the switch fix the problem.
I don't know much about networking so please go easy and explain as much as possible. Thanks!
