ADT SEcurity
Posted: Wed Apr 10, 2013 2:30 pm
Hi I am new to ooma just installed yesterday. no issues that i am aware of yet i have some questions regarding my system. I am getting a Telco Fault on my safe watch 2000 pro custom panels. I did several tests and they report that they get signal plus call logs show ooma calling monitoring station.
ADT tells me that if not gone in 24 hrs then if not gone it may just be an annoyance which makes no sense.
My questions are:
1 - when i port my number over will that go away as then adt will see the right phone number calling them? i am thinking the fault is that they are not recognizing my ooma number and that is the issue.
PS -i have comcast voip right now
2 - once i cancel my comcast number and port to ooma will I still have the same error free system? I kept comcast to make sure this whole set up will work.I don't have to mess with lines outside since my phone is voip now. any suggestions?
also i want to be able to switch to next alarm but they say they cant communicate with my system.
ADT tells me that if not gone in 24 hrs then if not gone it may just be an annoyance which makes no sense.
My questions are:
1 - when i port my number over will that go away as then adt will see the right phone number calling them? i am thinking the fault is that they are not recognizing my ooma number and that is the issue.
PS -i have comcast voip right now
2 - once i cancel my comcast number and port to ooma will I still have the same error free system? I kept comcast to make sure this whole set up will work.I don't have to mess with lines outside since my phone is voip now. any suggestions?
also i want to be able to switch to next alarm but they say they cant communicate with my system.