Ooma and TPK alarm system: Worked
Posted: Mon Oct 21, 2013 10:26 am
Hi All,
Just wanted to let Ooma users know that Ooma worked with TPK Alarm system (in Greater Montreal, Quebec, Canada).
I wanted to thank all users on this forum - for all these Q & A - that helped me to switch to Ooma (from Videotron, in Quebec, Canada).
Now paying only $4 for Ooma basic instead of Videotron's $30 (when I switched to Videotron 10+ years ago it was about $15/month, but overtime they keep increasing the price ... and finally I had enough)
One of the concern I had before switching to Ooma in August 2013 was - will Ooma work with centrally connected/monitored alarm systems?
I contacted few alarm companies: ADT and Protecton - there monitoring fee was too much $30 - $45 /months.
Protecton directly said their system will not work with Ooma, and I must take wireless home phone from Rogers or Fido for $10/month extra, or switch back to Videotron/Bell 's basic home phone service.
ADT initially was saying Ooma may not work, but I know for sure it works because one of my friend who recommended Ooma to me had his Ooma system working with with ADT alarm system for over 1 year.
But ADT was still expensive ($30+/m), so I found this TPK alarm company ($145+tx / year).
Mr. Nov of TPK when he came to give me the installation estimate told me they will try their best to make the TPK system work with Ooma - but cannot guaranty anything.
After the installer finished all hardware installation/upgrade - he spent 2+ hours (initially had problem) to try different configurations/protocols to make alarm system dial to TPK's central monitoring station (changed from local 514 Montreal # to 1-800 number, and other staff that I don't know the details).
TPK installer Mr Buth and Supervisor Technician Mr. So (over the phone) where very patient to really make Ooma work with TPK's alarm system.
Installer told me TPK had already installed 2-3 customers with Ooma - so I had hope
Ooma is sold in Canada mainly by Costco, and I believe it is going to spread like wild fire wiping out all the expensive home phone services (Videotorn, Bell, Rogers, ...). So Ooma users should happy know that Ooma works with ADT and TPK alarm systems.
Here is my current setup (that works):
- Ooma is connected to the wireless router using the included wireless adapter (sitting beside the wireless router & modem, on the 1st floor).
[Initially, I had the Ooma wired between cable internet modem and wireless router, but when the installer was trying different things to make the alarm system contact the central, we put the Ooma on wireless and did not change that back to wired (between modem and router)]
- Phone output from Ooma connected to one of the home's phone wall plug.
- Alarm system is in the basement, connected to home's phone line.
- When Videotorn (some kind of special IP/Cable-based home phone) setup their home phone, had already disconnected my home from the Bell's phone line.
My thought was (if it did not work):
- Move the internet cable modem and wireless router in the basement.
- Have Ooma be wired connected the modem and wireless router.
- From Ooma the phone output go to the alarm system first and then to the home's phone lines.
But since it worked/working the it was - I am not going to change anything (don't fix it if it is not broken ).
Good luck and thanks.
Just wanted to let Ooma users know that Ooma worked with TPK Alarm system (in Greater Montreal, Quebec, Canada).
I wanted to thank all users on this forum - for all these Q & A - that helped me to switch to Ooma (from Videotron, in Quebec, Canada).
Now paying only $4 for Ooma basic instead of Videotron's $30 (when I switched to Videotron 10+ years ago it was about $15/month, but overtime they keep increasing the price ... and finally I had enough)
One of the concern I had before switching to Ooma in August 2013 was - will Ooma work with centrally connected/monitored alarm systems?
I contacted few alarm companies: ADT and Protecton - there monitoring fee was too much $30 - $45 /months.
Protecton directly said their system will not work with Ooma, and I must take wireless home phone from Rogers or Fido for $10/month extra, or switch back to Videotron/Bell 's basic home phone service.
ADT initially was saying Ooma may not work, but I know for sure it works because one of my friend who recommended Ooma to me had his Ooma system working with with ADT alarm system for over 1 year.
But ADT was still expensive ($30+/m), so I found this TPK alarm company ($145+tx / year).
Mr. Nov of TPK when he came to give me the installation estimate told me they will try their best to make the TPK system work with Ooma - but cannot guaranty anything.
After the installer finished all hardware installation/upgrade - he spent 2+ hours (initially had problem) to try different configurations/protocols to make alarm system dial to TPK's central monitoring station (changed from local 514 Montreal # to 1-800 number, and other staff that I don't know the details).
TPK installer Mr Buth and Supervisor Technician Mr. So (over the phone) where very patient to really make Ooma work with TPK's alarm system.
Installer told me TPK had already installed 2-3 customers with Ooma - so I had hope
Ooma is sold in Canada mainly by Costco, and I believe it is going to spread like wild fire wiping out all the expensive home phone services (Videotorn, Bell, Rogers, ...). So Ooma users should happy know that Ooma works with ADT and TPK alarm systems.
Here is my current setup (that works):
- Ooma is connected to the wireless router using the included wireless adapter (sitting beside the wireless router & modem, on the 1st floor).
[Initially, I had the Ooma wired between cable internet modem and wireless router, but when the installer was trying different things to make the alarm system contact the central, we put the Ooma on wireless and did not change that back to wired (between modem and router)]
- Phone output from Ooma connected to one of the home's phone wall plug.
- Alarm system is in the basement, connected to home's phone line.
- When Videotorn (some kind of special IP/Cable-based home phone) setup their home phone, had already disconnected my home from the Bell's phone line.
My thought was (if it did not work):
- Move the internet cable modem and wireless router in the basement.
- Have Ooma be wired connected the modem and wireless router.
- From Ooma the phone output go to the alarm system first and then to the home's phone lines.
But since it worked/working the it was - I am not going to change anything (don't fix it if it is not broken ).
Good luck and thanks.