Non-functioning HD2 handset
upgraded
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- Posts:2
- Joined:Wed Jan 06, 2016 5:29 pm
Re: Non-functioning HD2 handset
It works. Thanks!
..mb
..mb
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- Posts:1
- Joined:Mon Jan 18, 2016 5:09 pm
Re: Non-functioning HD2 handset
I have a new HD2 handset that has been stuck in the "Connecting..." status for hours. My other handsets show HS version 106285. I have reset the Telo and pulled the batteries from the handset several times but nothing works. Is there something that you can do to help?
Re: Non-functioning HD2 handset
your telo was upgraded via the support channel
Re: Non-functioning HD2 handset
Hello Tom,
I was on the support chat. I guess my Telo was upgraded today. Ever since the upgrade went through, Neither of the HD2 handsets will connect to the base unit.
Can you assist me?
I was on the support chat. I guess my Telo was upgraded today. Ever since the upgrade went through, Neither of the HD2 handsets will connect to the base unit.
Can you assist me?
Re: Non-functioning HD2 handset
I am also stuck with Connecting... with a Handset 2 and a Telo 1. Can you upgrade me?
Re: Non-functioning HD2 handset
Tom, Please ignore, I called telephone support this morning,airjoe wrote:Hello Tom,
I was on the support chat. I guess my Telo was upgraded today. Ever since the upgrade went through, Neither of the HD2 handsets will connect to the base unit.
Can you assist me?
thanks,
Joe
Re: Non-functioning HD2 handset
airjoe, your telo1 ran into the issue at viewtopic.php?f=9&t=19810
ghart999, upgraded your telo1 but it has run into the same issue - please power cycle, then wait 5-7 min to see if DECT becomes available, if not try another power cycle - unfortunately this is an issue with older telo1 - fixed in telo2.
ghart999, upgraded your telo1 but it has run into the same issue - please power cycle, then wait 5-7 min to see if DECT becomes available, if not try another power cycle - unfortunately this is an issue with older telo1 - fixed in telo2.
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- Posts:1
- Joined:Thu Jan 21, 2016 6:02 pm
Re: Non-functioning HD2 handset
Hi Tom,
I've had a telo for about a year. Just received a HD2 handset and have the same problem with the "connecting ..." not proceeding. I presume I need the firmware upgrade. Thanks!
Tom, I called Support this morning and they promptly upgraded my Telo. The HD2 is now working. Thanks, and please disregard my request.
I've had a telo for about a year. Just received a HD2 handset and have the same problem with the "connecting ..." not proceeding. I presume I need the firmware upgrade. Thanks!
Tom, I called Support this morning and they promptly upgraded my Telo. The HD2 is now working. Thanks, and please disregard my request.
Re: Non-functioning HD2 handset
I need to be added to the "Me Too" list and be upgraded please. Thanks.ghart999 wrote:I am also stuck with Connecting... with a Handset 2 and a Telo 1. Can you upgrade me?
(Telo1)