Which voicemail do I use?

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VOIPman
Posts:8
Joined:Sun Sep 09, 2018 3:18 pm
Which voicemail do I use?

Post by VOIPman » Thu Sep 13, 2018 5:24 pm

I just set up my Telo this week. I haven't dropped my old AT&T line yet. My old phone has voicemail. I have yet to set up voicemail on my Telo. Now, when someone leaves a message, it still goes to my old phone's voicemail. What will happen when I set up the Telo's voicemail? Will it take over? I have no idea how to override the old phone's voicemail feature. Do folks tend to keep their old voicemail, or switch to the Telos?

Thanks!

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Which voicemail do I use?

Post by murphy » Fri Sep 14, 2018 5:58 am

Are you going to port your AT&T number to Ooma or are you going to use the new number you got when you activated the Telo?

If you port, the AT&T account will go away when the port is complete, Ooma voicemail will be your only choice.

If you don't port, calls to the AT&T number will use AT&T voicemail and calls to the new Ooma number will use Ooma voicemail.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

VOIPman
Posts:8
Joined:Sun Sep 09, 2018 3:18 pm

Re: Which voicemail do I use?

Post by VOIPman » Mon Sep 17, 2018 11:09 am

No, I'm going to go with the number Ooma gave me. So when I cancel my AT&T VOIP, I'll set Ooma's voicemail and go with that from then on. Thanks!

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