Google Wifi behind Ooma telo seeks PPPoE settings not DHCP

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shikarishambu
Posts:11
Joined:Fri May 16, 2008 4:49 pm
Google Wifi behind Ooma telo seeks PPPoE settings not DHCP

Post by shikarishambu » Sat Nov 17, 2018 12:35 pm

I am trying to get the Google wifi setup (3 pack unit). My setup is as follows - Xfinity Cable Internet to Motorola Surfboard Modem to Ooma telephone unit to Wifi Router. This setup has been working for me for the last 10+ yrs and I currently have it working with Netgear R6250. When I try to setup the Google Wifi unit it asks for PPPoE or Static IP setting when my current router (Netgear R6250) is configured to use DHCP settings. Any suggestions/ ideas on how to get around this issue and complete setup?
ooma user since May 2008
still on the original white hub

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Google Wifi behind Ooma telo seeks PPPoE settings not DHCP

Post by murphy » Sat Nov 17, 2018 4:36 pm

Sounds like the Google WiFi is configured to use PPPoE instead of being a DHCP client.
Another possibility is that it is set to Auto and the person that wrote the auto code didn't consider all of the cases.

This is all guesswork. I've never heard of Google WiFi.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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focuspuller
Posts:175
Joined:Fri Sep 04, 2009 2:45 pm
Location:Third Planet From The Sun

Re: Google Wifi behind Ooma telo seeks PPPoE settings not DHCP

Post by focuspuller » Sat Nov 17, 2018 5:17 pm

One if by Land
Two if by Sea
Three if by Limo

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Google Wifi behind Ooma telo seeks PPPoE settings not DHCP

Post by murphy » Sun Nov 18, 2018 6:57 am

It says to connect it to your modem, not another router. Yes the Telo is a router.
If it was designed to do automatic setup it probably doesn't know what to do with a router.
Does it have an output LAN port in addition to the input wan port to connect it to a modem?
If it does, connect it to the modem and connect the Telo to its LAN port.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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