Un-register fax line

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bjwx2
Posts:2
Joined:Mon Jan 28, 2019 7:25 am
Un-register fax line

Post by bjwx2 » Mon Jan 28, 2019 7:31 am

Apparently ooma has registered my fax machine as one of four handsets I'm allowed, I currently have three and
want to add a fourth handset. Nothing I have tried has worked. The fax machine was connected with a Linx. I have never used it, so I disconnected it, but still can't get the fourth handset to register. Any help will be greatly appreciated.

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Un-register fax line

Post by murphy » Mon Jan 28, 2019 7:41 am

You have too unregister the Linx, it is what is registered, not the fax machine.
Go to the web site that is inside of the Telo, click on the DECT tab, and then click on remove for the Linx.

Computer hard wired to the Home jack of the Telo.
If the computer has wireless capability, disable the wireless.

Connect to

http://setup.ooma.com

or

http://172.27.35.1
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

bjwx2
Posts:2
Joined:Mon Jan 28, 2019 7:25 am

Re: Un-register fax line

Post by bjwx2 » Mon Jan 28, 2019 8:48 am

Thanx for the reply, didn't work, removed the linx device on website but it still shows up in my device list, don't see anyway to remove it there.

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Un-register fax line

Post by murphy » Mon Jan 28, 2019 11:21 am

In your MyOoma account click on the blue gear icon to the right of the word Linx and then click on delete.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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