Telo setup with alarm panel (Concord 4)
Posted: Mon Jul 29, 2019 4:33 pm
Having an odd difficulty installing with my alarm panel.
Got the Fios phone unplugged and in the back of the Telo, setup went well. Put it in alarm mode, got the normal dial tone (so all seemed well). Phone dialed fine, sound quality was good.
Went to test alarm. It dialed the number and the calls were 13 to 19 seconds, but it just kept redialing. About 7 to 10 calls per test attempt. Alarm panel says it failed, alarm company webpage shows at least one "test initiated". So the calls went through, some data got transferred, but not enough to call it a success. Best I can figure, the call gets corrupted.
Any settings to try in addition to the "alarm mode"?
Any router or QoS I should try? I have 100/100 Fios, so bandwidth shouldn't be the problem.
What about the *90 or similar codes? Are those even necessary with the "alarm mode" enabled?
Thanks for any help.
Got the Fios phone unplugged and in the back of the Telo, setup went well. Put it in alarm mode, got the normal dial tone (so all seemed well). Phone dialed fine, sound quality was good.
Went to test alarm. It dialed the number and the calls were 13 to 19 seconds, but it just kept redialing. About 7 to 10 calls per test attempt. Alarm panel says it failed, alarm company webpage shows at least one "test initiated". So the calls went through, some data got transferred, but not enough to call it a success. Best I can figure, the call gets corrupted.
Any settings to try in addition to the "alarm mode"?
Any router or QoS I should try? I have 100/100 Fios, so bandwidth shouldn't be the problem.
What about the *90 or similar codes? Are those even necessary with the "alarm mode" enabled?
Thanks for any help.