Porting as "free gift"

[arc2v]

How do I use the "free gift" of porting a number with the annual subscription.

I selected that, paid for the year, but then didn't receive any notice, credit or instructions.

I went to the porting page and filled everything out and it seemed to want to charge me $39.99 for the port, so I'm not sure what I'm doing wrong here. I did not finalize the sale after adding to cart (since it looked like it would charge me when it shouldn't).

Thanks.

[oomamaniacal]

I had to call Ooma customer service to get the free porting.