Handset stopped working

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VOIPman
Posts: 8
Joined: Sun Sep 09, 2018 3:18 pm

Handset stopped working

Post by VOIPman » Sat Dec 28, 2019 11:42 am

I have an Ooma Telo that's been working great for about a year. All of a sudden, the AT&T handset I had working with it stopped working. This is what I make calls with and it gets its signal from the phone jack that comes out of the Telo. I tried another handset and that's not getting a signal either. I tried another cable from the ooma to the handsets, too, so it shouldn't be that. Also, I can call my number and leave a message that I can play on the Ooma. And my account says it's online on the website. Anyone have ideas?

VOIPman
Posts: 8
Joined: Sun Sep 09, 2018 3:18 pm

Re: Handset stopped working

Post by VOIPman » Sun Jan 05, 2020 2:20 pm

I tried a third handset and it worked. Not sure what the deal was. The first died and the second I tried was a dumb handset, meaning no answering machine in it... My guess is that the original handset just died and the second wasn't the same type, so it wouldn't work. When I tried the third handset it was the right type with answering machine included and it worked.

kenshell
Posts: 1
Joined: Fri Nov 01, 2019 7:24 am

Re: Handset stopped working

Post by kenshell » Mon Jan 06, 2020 11:01 am

off and on I would get "No line" on my phone for no reason
sometimes for hours at a time

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