Calls consistently dropped
Posted: Tue Jan 07, 2020 10:22 am
I've installed and have been testing the Ooma router for a few weeks.
The Ooma installed behind two routers. The first router is ISP provided and the second router, behind it, is mine.
The Ooma came on-line without an issue but in calls that last longer than 20 minutes, maybe a bit longer, the Ooma resets with a blinking red light. The delay, before it's available again, is a few minutes.
I've changed the Ooma to hardwired ethernet, gave it a static IP address, tested the speed of the connection (about 1mbs up and 10mbs down), deactivated the DECT radio and bluetooth. I've reserved QOS bandwidth for the Ooma (768K wan up, 2mbs wan down).
So far I've found nothing on this forum that explains this. It's almost as if there's an enforced call length limit but my wife's calls are nothing out of the realm of what would happen in the average household.
**Of note is that I'm using a Magic Jack and it has no problem with this network topology, and the same exact network equipment items.**
The Ooma installed behind two routers. The first router is ISP provided and the second router, behind it, is mine.
The Ooma came on-line without an issue but in calls that last longer than 20 minutes, maybe a bit longer, the Ooma resets with a blinking red light. The delay, before it's available again, is a few minutes.
I've changed the Ooma to hardwired ethernet, gave it a static IP address, tested the speed of the connection (about 1mbs up and 10mbs down), deactivated the DECT radio and bluetooth. I've reserved QOS bandwidth for the Ooma (768K wan up, 2mbs wan down).
So far I've found nothing on this forum that explains this. It's almost as if there's an enforced call length limit but my wife's calls are nothing out of the realm of what would happen in the average household.
**Of note is that I'm using a Magic Jack and it has no problem with this network topology, and the same exact network equipment items.**