Will Premier be prorated when cancelled?

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docbillnet
Posts: 1
Joined: Fri Jan 10, 2020 1:48 pm

Will Premier be prorated when cancelled?

Post by docbillnet » Fri Jan 10, 2020 1:58 pm

I have been a subscriber for the premier service for several years. I was just automatically renewed this month for another year.

The problem is the call quality has been going down consistently. I mainly got premier for US calling, but I find I almost always use my cell phone today.

I ordered two HD3 handsets, and thought maybe that would get me acceptable call quality again. But the HD3 handsets are absolute rubbish. I just cannot see me taking advantage of premier at all this year with such horrible call quality. I'll be returning the HD3 handsets, so that will put me out $20. I'm wondering if I'm also out that $137 or so that was just billed to my credit card for premier?

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