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Changing out OOMA

Posted: Sun Jan 12, 2020 12:35 pm
by resqueone@aol.com
My first OOMA base is showing signs of failure. If I purchase a new one -, do I just change it out with a new unit and that is all.

Re: Changing out OOMA

Posted: Sun Jan 12, 2020 1:13 pm
by murphy
Do not register the new unit.
Call Ooma and tell them what you are doing.
They will need the MAC addresses of the old and new units from the labels on the bottom of the units.

Re: Changing out OOMA

Posted: Mon Jan 13, 2020 3:35 pm
by resqueone@aol.com
Thank you for the help.