Outgoing call line

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Denverite
Posts: 4
Joined: Mon Jan 13, 2020 8:56 am

Outgoing call line

Post by Denverite » Mon Jan 13, 2020 9:30 am

Came from Anveo, love my new Oomba. All my outgoing calls are coming from my new Oomba number. Is there a way to change my outgoing calls to have them come from my old ported number? I have a lot of people that won't answer the new number. Thanks for any assistance.

murphy
Posts: 7313
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Outgoing call line

Post by murphy » Mon Jan 13, 2020 11:20 am

Call support and have them swap your ported number to the primary position. If you aren't paying for Premier, the secondary number will be deleted when the Premier trial expires.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Denverite
Posts: 4
Joined: Mon Jan 13, 2020 8:56 am

Re: Outgoing call line

Post by Denverite » Mon Jan 13, 2020 11:33 am

Murphy,

Thanks for the quick response. I'm on Premier so will give support a call. Thought maybe I had missed something.
Thanks again.

murphy
Posts: 7313
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Outgoing call line

Post by murphy » Mon Jan 13, 2020 12:33 pm

You can precede the dialing of a call with the following star codes to force which caller ID you want sent.

**0 - Line1
**1 - Line2

Putting your primary number first is a lot more convenient.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Denverite
Posts: 4
Joined: Mon Jan 13, 2020 8:56 am

Re: Outgoing call line

Post by Denverite » Mon Jan 13, 2020 12:41 pm

Someone in Manilla switched it for me in a matter of seconds, while probably watching the volcano out his window, but being able to also do it with a preceded code could also come in handy. Thanks again.

murphy
Posts: 7313
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Outgoing call line

Post by murphy » Mon Jan 13, 2020 12:59 pm

Now that the ported number is primary, that number is now the login to your account.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Denverite
Posts: 4
Joined: Mon Jan 13, 2020 8:56 am

Re: Outgoing call line

Post by Denverite » Mon Jan 13, 2020 2:27 pm

Whats funny is it always has been. I did not bring it up to CS even when he told me it would change. Somehow I changed it when I set it up originally. I've tried logging in since they "changed it" but the ported number still works. It's all good.

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