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is there still a reactivation fee?

Posted: Sat Feb 08, 2020 8:23 am
by giltheissen
If I buy a used Ooma as a backup will I be charged an reactivation fee? I ask because I looked through the forums and the only posts (3+ years old) indicate there's a $9.99 fee. However I just called customer service to see what the price today would be and I was told there is no reactivation fee. Since prices NEVER go down, I was wondering if anyone help me settle this.

Re: is there still a reactivation fee?

Posted: Mon Apr 13, 2020 5:20 am
by SpynCycle
I bought my Telo used off eBay, my only one, 2 years ago.
I paid a $40 porting charge with basic service, not the Premier package.
I believe that if I had used the Ooma issued number, no porting, there would have been no re-activation charge.

Re: is there still a reactivation fee?

Posted: Mon Apr 13, 2020 8:22 am
by murphy
The official list of rates.

https://www.ooma.com/legal/rates/