How do I use Ooma for two SEPARATE phone lines?
Posted: Tue Mar 31, 2020 12:52 pm
I presently have 2 separate residential phone lines using Vonage that I want to port over to Ooma.
Each existing line is hooked up to a cordless phone system (that is, I have two cordless phone systems, one for each line). I bought the Ooma Telo Air, which I was told handles 2 separate phone lines, but I can see only has 1 outlet for a phone. I've spoke and chatted with Ooma's support and was twice told that my Telo Air device will work fine. Clearly it doesn't. Today, I just got off the phone with a support person who told me that I will need to purchase the Ooma Linx device. I was looking at it and it seems to be a bit different than what I need, which is simply just a second phone outlet.
Can someone please confirm that this IS or IS NOT the correct device? Of course, I don't want to order the wrong device and given the conflicting advice from Ooma support, I want to make sure I have the info correct this time. And if this is not the appropriate device I need, can someone tell me what is the correct device?
Thanks.
Each existing line is hooked up to a cordless phone system (that is, I have two cordless phone systems, one for each line). I bought the Ooma Telo Air, which I was told handles 2 separate phone lines, but I can see only has 1 outlet for a phone. I've spoke and chatted with Ooma's support and was twice told that my Telo Air device will work fine. Clearly it doesn't. Today, I just got off the phone with a support person who told me that I will need to purchase the Ooma Linx device. I was looking at it and it seems to be a bit different than what I need, which is simply just a second phone outlet.
Can someone please confirm that this IS or IS NOT the correct device? Of course, I don't want to order the wrong device and given the conflicting advice from Ooma support, I want to make sure I have the info correct this time. And if this is not the appropriate device I need, can someone tell me what is the correct device?
Thanks.