Saying Phone disconnected when it not.

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bounderdon
Posts:4
Joined:Mon May 04, 2020 12:52 pm
Saying Phone disconnected when it not.

Post by bounderdon » Mon May 04, 2020 1:18 pm

Can call all saved numbers OK except one which says this number no longer in service, which it is. That phone will show a missed call but does not ring. This is new OOMA installation.

bounderdon
Posts:4
Joined:Mon May 04, 2020 12:52 pm

Re: Saying Phone disconnected when it not.

Post by bounderdon » Tue May 05, 2020 7:45 am

Problem solved. All OOMA phone numbers in contact list must start with 1.

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Saying Phone disconnected when it not.

Post by murphy » Tue May 05, 2020 12:28 pm

That is only true if you don't have 10 digit dialing enabled.
There are no leading 1s in my contact list.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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