Replacement Ooma Telo Unit

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M Code
Posts:17
Joined:Mon Sep 16, 2013 9:03 pm
Replacement Ooma Telo Unit

Post by M Code » Mon Jun 01, 2020 10:22 am

I plan to replace an older Telo unit with a new 1. I already have had my Ooma phone system for 4 years and simply want to swap out the basic Telo unit. My questions are:
Can I do the activation of the new telo unit on-line?
Or do I need to call Ooma support to tell them the new Telo unit's mac address?

Thank you..

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Replacement Ooma Telo Unit

Post by murphy » Mon Jun 01, 2020 4:57 pm

You need to call Ooma support and give them the MAC address of the old and new units.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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