I bought a Polycom 601 VVX business phone, confirming w/ Ooma technical support before I bought it that it will work with the Ooma VoIP service.
However, being an actual VoIP phone and not an analog phone, it uses a typical cat 5/6 ethernet cable rather than the narrower RJ11 cords traditional analog phones use. Ooma Telo's port accepts only the smaller traditional cord as well.
So...how do I get this connected?
Is this going to be as simple as plugging the phone into Ooma with an RJ11-to-RJ45 adapter? Will it configure automatically? What else should I expect here?
That's odd; they looked up my account and knew which service I have.
If I switch to Ooma Small Business, can I use this phone?
If not, I'll return it and use an IP phone provided by Ooma, but I'd prefer to keep this one.
I don't know anything about Ooma Small Business systems. The phones they sell are IP phones but I don't know if they're standard VoIP or customised so that only they work with Ooma (like the Ooma residential handsets are DECT but you can't use other DECT phones with a Telo). Maybe someone else here knows, or you would have to ask someone at Ooma. (Hopefully someone who knows what they're talking about, this time.)