Telo1 and HD3 handset

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alleykat
Posts:8
Joined:Sat Jul 02, 2011 7:34 am
Telo1 and HD3 handset

Post by alleykat » Thu Jul 08, 2021 12:31 pm

Still using the 1st gen Telo1 (2011), can I use the newer HD3 handsets in place of the OG handsets? I already know you can't mix them.

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Telo1 and HD3 handset

Post by murphy » Thu Jul 08, 2021 1:03 pm

If by OG you mean the ones with the black and white screen the Telo has to be switched to HD2 handset mode. The switch will cause the Telo to reboot. I don't have any HD3 handsets but I think they use the same protocol as the HD2.
The switch can be done on the DECT screen of the web page that is inside of the Telo or by dialing *#*#302.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

nrc
Posts:6
Joined:Tue Jan 28, 2014 12:21 am

Re: Telo1 and HD3 handset

Post by nrc » Sat Jul 10, 2021 9:12 pm

The HD3 will not work with the first gen Telo. I bought one and had to return it.

https://support.ooma.com/home/ooma-acce ... ooma-telo/

alleykat
Posts:8
Joined:Sat Jul 02, 2011 7:34 am

Re: Telo1 and HD3 handset

Post by alleykat » Sun Jul 11, 2021 6:39 am

Thanks guys!

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