Multiple Phone Line Configuration with 3x HD3

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gregr
Posts:1
Joined:Mon Oct 03, 2022 2:50 pm
Multiple Phone Line Configuration with 3x HD3

Post by gregr » Mon Oct 03, 2022 3:10 pm

Hi,

I feel like this is a simple ask, but I’m having trouble finding how to do this or if it's possible.
  • I have 2 phone numbers with Ooma. Let’s call them 1111, and 5555.
  • I have 3 HD3 handsets. Let’s call them A, B, and C.
I’m looking to have the following setup:
  • Phone A: Rings for 1111 only.
  • Phone B: Rings for 5555 only.
  • Phone C: Rings for BOTH 1111 and 5555.
With a Private account, I can get 2 out of 3 phones functioning as I want (e.g., I could get phones A and C functioning as described above, but B would be “stuck” in the same configuration as C).

I have a feeling I’m doing something wrong here, but this would be trivially easy if I had access to the physical wiring pairs- so I'm hoping this is not too much to ask of Ooma.

Does anyone have any thoughts on how to achieve this with the HD3 handsets?

Thanks!

Robek
Posts:249
Joined:Thu Sep 26, 2019 6:56 pm

Re: Multiple Phone Line Configuration with 3x HD3

Post by Robek » Sun Oct 09, 2022 11:40 am

Ooma Premier users can move devices from their main account to a private account, but it doesn't look like they can share devices with multiple accounts. In the previously described scenario, handsets A and B would work as expected, but handset C would not.

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