How to clear existing data on Telo 2 air

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Brays3440
Posts:1
Joined:Tue Mar 12, 2024 5:58 am
How to clear existing data on Telo 2 air

Post by Brays3440 » Tue Mar 12, 2024 6:03 am

How do I remove an existing account from the unit? I purchased a unit off Amazon and I can install the unit but the phone number from it is the previous owners. Is there a way to wipe it and start fresh?

Robek
Posts:249
Joined:Thu Sep 26, 2019 6:56 pm

Re: How to clear existing data on Telo 2 air

Post by Robek » Fri Mar 15, 2024 5:36 pm

The Ooma support site provides instructions for activating a used device, which may involve contacting Ooma's Customer Care Team, and paying a one-time fee.

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