new user 2 questions
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- Posts:34
- Joined:Sat Dec 06, 2008 8:42 am
1) I got the hub hooked up. Everything working. I pick up the phone and I get the ooma dial tone. Twice now this evening the red ooma light will start blinking. It seems to have something to do with what I'm doing on the computer/internet. I unplug ooma, plug it back in and the light will go back to blue. Advice?
2) At the present time, I am not going to port my number. Att/dsl complications. If I'm not porting a number do I get a generic number assigned by ooma? How do I get calls to come in via ooma? Thanks.
Doug
2) At the present time, I am not going to port my number. Att/dsl complications. If I'm not porting a number do I get a generic number assigned by ooma? How do I get calls to come in via ooma? Thanks.
Doug
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- Posts:34
- Joined:Sat Dec 06, 2008 8:42 am
Re: new user 2 questions
Wow...22 view and no responses.
Re: new user 2 questions
Did you read the manual?
1) It sounds like your network connection dropped. Were there any other lights on the ooma device that lit up? You'll need to refer to the manual to troubleshoot based on which lights are red on the device.
2) Did you activate your device? (If not this would explain the problems with Q1 too) During those steps you also pick a phone number. Then calls to that number are received by ooma.
1) It sounds like your network connection dropped. Were there any other lights on the ooma device that lit up? You'll need to refer to the manual to troubleshoot based on which lights are red on the device.
2) Did you activate your device? (If not this would explain the problems with Q1 too) During those steps you also pick a phone number. Then calls to that number are received by ooma.
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- Posts:34
- Joined:Sat Dec 06, 2008 8:42 am
Re: new user 2 questions
Thank you for the reply. I haven't had any more problems with the unit since I installed it last night. It was fine all day today.
As far as the number. I did activate it but I just used my normal office landline number for which at some point I will port. Maybe I did it wrong.
As far as the number. I did activate it but I just used my normal office landline number for which at some point I will port. Maybe I did it wrong.