I made the mistake of disconning my landline and they cannot reconnect it for four weeks. Ooma worked fine before the disconnect, now nothing.
Can't I use the second line with the new number to get it to work??
Disconnected line line
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AngelaKendig
- Posts:68
- Joined:Mon Jan 12, 2009 5:45 pm
- Location:Orange County, CA
Re: Disconnected line line
Were you in the process of porting the land line over to Ooma? If so you can call customer support and cancel the port. Have them enable a new number for you. Once you get your land line back on you may be able to pay the port fee again and start over, not sure. There is definately a setting on Ooma's side that needs to be changed if your no longer attaching a working land line to the hub and you want to use the system. Good luck.knickers wrote:I made the mistake of disconning my landline and they cannot reconnect it for four weeks. Ooma worked fine before the disconnect, now nothing.
Can't I use the second line with the new number to get it to work??
The nice thing about not planning is that failure comes as a complete surprise.