OOMA in India not working - red tab blinking
Posted: Wed Jan 14, 2009 9:16 am
I bought this for my parents in India, but seems like it does not work here. I have spent hours trying to set it up. I am not sure what is wrong. Any help will be highly appreciated.
Currently the tab is blinking red and the 1,2 are lighted up. My connection is
1. Modem/Router (integrated) - Model WA3002-G1 with BSNL Data one ADSL service using PPOE connection
2. OOMA HUB
3. Computer
I am able to connect to https://www.ooma.com and browse the internet with no problems. I have rebooted several times (both the router and the ooma hub) but no luck.
Below is the Device Status Report when i connect to http://setup.ooma.com:
Network
MODEM: Connected : [192.168.1.33]
HOME: Connected : [172.27.35.1]
Ooma Tunnel: Connected
Services
Telephony: 1566 - Running
DNS: 1565 - Running
Web Server: 47 - Running
VPN: 261 - Running
Free: 37684
======================================
And here is the info when I click on HOME PAGE:
Your ooma Network is Registering, please wait...
Internet: Connected
Ooma Core: Registering, please wait...
Phone Line: Connected
Ooma Services
Phone Setup: We are waiting for your phone line to be configured for the ooma network
Second Line: Enabled
Voice Mail: Enabled
=====================================
This is the content when I click on the PORTS link
HOME Link encap:Ethernet HWaddr 00:18:61:00:CE:B6
inet addr:172.27.35.1 Bcast:172.27.35.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:398 errors:0 dropped:0 overruns:0 frame:0
TX packets:343 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:79167 (77.3 KiB) TX bytes:114456 (111.7 KiB)
Interrupt:14
MODEM Link encap:Ethernet HWaddr 00:18:61:00:CE:B7
inet addr:192.168.1.132 Bcast:192.168.1.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:673 errors:0 dropped:0 overruns:0 frame:0
TX packets:931 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:83081 (81.1 KiB) TX bytes:210971 (206.0 KiB)
Interrupt:13
Thanks for the help in advance.
Shantanu
Currently the tab is blinking red and the 1,2 are lighted up. My connection is
1. Modem/Router (integrated) - Model WA3002-G1 with BSNL Data one ADSL service using PPOE connection
2. OOMA HUB
3. Computer
I am able to connect to https://www.ooma.com and browse the internet with no problems. I have rebooted several times (both the router and the ooma hub) but no luck.
Below is the Device Status Report when i connect to http://setup.ooma.com:
Network
MODEM: Connected : [192.168.1.33]
HOME: Connected : [172.27.35.1]
Ooma Tunnel: Connected
Services
Telephony: 1566 - Running
DNS: 1565 - Running
Web Server: 47 - Running
VPN: 261 - Running
Free: 37684
======================================
And here is the info when I click on HOME PAGE:
Your ooma Network is Registering, please wait...
Internet: Connected
Ooma Core: Registering, please wait...
Phone Line: Connected
Ooma Services
Phone Setup: We are waiting for your phone line to be configured for the ooma network
Second Line: Enabled
Voice Mail: Enabled
=====================================
This is the content when I click on the PORTS link
HOME Link encap:Ethernet HWaddr 00:18:61:00:CE:B6
inet addr:172.27.35.1 Bcast:172.27.35.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:398 errors:0 dropped:0 overruns:0 frame:0
TX packets:343 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:79167 (77.3 KiB) TX bytes:114456 (111.7 KiB)
Interrupt:14
MODEM Link encap:Ethernet HWaddr 00:18:61:00:CE:B7
inet addr:192.168.1.132 Bcast:192.168.1.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:673 errors:0 dropped:0 overruns:0 frame:0
TX packets:931 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:83081 (81.1 KiB) TX bytes:210971 (206.0 KiB)
Interrupt:13
Thanks for the help in advance.
Shantanu