ooma set up and phone lines

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Posts: 1
Joined: Sun Jan 24, 2010 12:04 pm

ooma set up and phone lines

Post by patheston » Sun Jan 24, 2010 12:12 pm

we have ooma hub set up in our home, all connected via the computer and phone blue light is on. We have at&t all in one package. phone and DSl coming through the one line. In order for us to keep the phone with ooma, do we have to call At&T to split the DSL from the regular phone line?

we are having a hard time understanding if we need this done before we ask ooma to port our home number.

Also we tried to install the ooma scout to another phone in a different location in our home and it will not connect. lights are all red.

please help us understand.

Posts: 3
Joined: Sun Jan 24, 2010 3:41 pm

Re: ooma set up and phone lines

Post by samgann » Sun Jan 24, 2010 5:24 pm

yes you will need to split the land line and the dsl....Tell att that you want a dry line dsl.....you will have to do this first..


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