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Re: Ooma Telo works, then it doesn't

Posted: Thu Jun 24, 2010 12:21 pm
by sgrunspan
FWIW my hub started doing this exact thing. After some basic troubleshooting I found it WAS the power adapter. This makes the third ooma power adapter that I've heard go bad. One was a family member's the other a friend. Not saying it is the OP's problem but if anyone else is having sporadic issues it's a pretty easy thing to check.

Re: Ooma Telo works, then it doesn't

Posted: Tue Jun 29, 2010 8:38 am
by bfeltman
Where do you get power adapters that fit the connection on the Telo end?

Re: Ooma Telo works, then it doesn't

Posted: Tue Sep 14, 2010 12:13 pm
by bfeltman
Anyone have this same issue? Still unresolved. Very disappointed in Ooma. Seems like some work great, some don't work.

Re: Ooma Telo works, then it doesn't

Posted: Tue Sep 14, 2010 2:15 pm
by ntoy
Hello bfeltman,

I show a log for 9/13 & the last entry shows that it was trying to update firmware.
If you suspect the power adapter, please contact our support folks and they can assist to
further determine what maybe the cause.