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Incoming calls do not connect
Posted: Tue Aug 17, 2010 12:42 pm
by ddrhazy
Hi all,
When someone tries to call me my Ooma phone will ring and when I pick it up it just disconnects. The problem just started, everything was working fine before. I have tried to cycle the hub but that didn't fix the problem.
I have my Ooma Hub connected behind the router. I have the Ooma Hub on 192.168.1.118 port forwarded to port 80 on my router.
Re: Incoming calls do not connect
Posted: Tue Aug 17, 2010 1:32 pm
by Shylexx
I too started having this same problem, infact it just started today. I can place calls from my Ooma but whenever I receive a call it simply just disconnects. I have my hub installed infront of my router not behind. Does anybody know anything about this issue. I disconnected the power but no luck. The ooma light on both the hub and scout is blue. Any help will be greatly appreciated.
Re: Incoming calls do not connect
Posted: Tue Aug 17, 2010 1:38 pm
by lbmofo
There is an outage being worked on. Despite the "Eastern US," I think the problem is nationwide.
viewtopic.php?f=9&t=8927&start=10#p62330
Re: Incoming calls do not connect
Posted: Tue Aug 17, 2010 3:07 pm
by ooma2010
Today, I am having the same problem.
When and where will Ooma post a message stating issue is resolved.
Re: Incoming calls do not connect
Posted: Tue Aug 17, 2010 3:08 pm
by lbmofo
Re: Incoming calls do not connect
Posted: Tue Aug 17, 2010 4:47 pm
by ddrhazy
Must be nationwide cause I'm in the west coast. So strange.
Re: Incoming calls do not connect
Posted: Tue Aug 17, 2010 4:53 pm
by arodarte
I'm in San Diego and have had the same problem all day.
Re: Incoming calls do not connect
Posted: Tue Aug 17, 2010 8:53 pm
by ddrhazy
Well it's working now so I guess they fixed the problem.