telephone won't ring

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RPerrigoJr
Posts:1
Joined:Wed Aug 18, 2010 5:06 pm
telephone won't ring

Post by RPerrigoJr » Wed Aug 18, 2010 5:08 pm

I just installed ooma, my telephone won't ring when I call it..please help!

ntoy

Re: telephone won't ring

Post by ntoy » Thu Aug 19, 2010 9:58 am

Hello,

On the incoming call, does line 1 flash on your telo?
Sanity check - is the ringer enabled on your phone connected to the "Phone" port on the telo?

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: telephone won't ring

Post by murphy » Thu Aug 19, 2010 10:21 am

RPerrigoJr wrote:I just installed ooma, my telephone won't ring when I call it..please help!
Is the envelope light lit?
If it is, push and hold until it goes out.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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