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Red Blinking Logo - Service is Inoperable
Posted: Thu Aug 19, 2010 5:52 pm
by shutterman
I think the "to internet" port of my Ooma telo is faulty. I power-cycled both the Ooma and my AT&T Uverse router, and all I get is a blinking red light.
Please advise!
Re: Red Blinking Logo - Service is Inoperable
Posted: Thu Aug 19, 2010 10:34 pm
by shutterman
Update: I diagnosed the problem myself. The ethernet ribbon cable provided by Ooma was faulty. I robbed a cable from one of my other computers, and I now have service. The dial tone sounds really weird, but perhaps that is the way it is supposed to sound.
I would like to get a replacement cable from Ooma though!
Re: Red Blinking Logo - Service is Inoperable
Posted: Fri Aug 20, 2010 4:22 pm
by southsound
shutterman wrote:I would like to get a replacement cable from Ooma though!
And I'll bet that they would love to send you one. Give them a call at 888 711-6662 and tell them what you have discovered - including that a new cable fixed your system. They should be more than happy to send a new cable to replace the defective one.