thunderbird wrote:You’re right Gashliquor; I don’t have the fastest Internet connection. Another week has gone by without any Ooma Telo disconnects or dropped calls at our home. The Ooma Telo seems to be just working! It seems almost all of the problems that I was having are now gone. I’m afraid to change anything in my Ooma Telo setup. My advice for setting my Quality of Service Ooma Telo settings came from someone very much like you, with your years of service and electronics back ground. Except he did design on wires and black boxes.
Yes I’m puzzled too. I started out trying to set the Ooma Telo Quality of Service settings to zero, as suggested by Ooma and by several people in this forum. I still was having disconnects and hang ups with the zero Ooma Telo Quality of Service settings. I than carefully followed the advice of several forum posters for setting various Quality of Service settings. Sometimes it seemed to work; than I would get a rash of disconnects and dropped calls. I contacted my Internet service provider, with no help. I contacted my router manufacture and set up a router DMZ for the Ooma Telo IP and added a router port rule, for the ports that Ooma lists. I assigned a static IP address for my router and the Ooma Telo. I bought new Dect 6 Panasonic wireless phones. Then I replaced CAT 5 cables with only CAT 6 shielded cables, plus I tried several other things, not wanting to ever give up. But I was still having dropped calls and disconnects. Than by chance I was given the advice to set the Ooma Telo Quality of Service numbers much higher than my Internet download and upload speed settings. So far it’s been three weeks without a dropped call. It would very, very interesting to find out why or how opening up, or increasing my Ooma Telo Quality of Service setting seemed to have cured my disconnect and dropped calls problems? (P.S. But I’m still not holding my breath).
You have a rare problem, But if it works GOOD don't touch it. It's been 3 weeks flawless then i would say cured. I must admit you went thru heaven then hell to get it going but as long as it works perfect that way then leave it alone as strange as it maybe!