Unable to make a call

Anything related to the Ooma Residential calling app
ItsMe
Posts: 1
Joined: Sun Dec 08, 2019 5:41 pm

Re: Unable to make a call

Post by ItsMe » Sun Dec 08, 2019 5:43 pm

Glad I have delayed the premier subscription. Can someone please post an update when this is fixed.

RicardoZ
Posts: 4
Joined: Fri May 22, 2020 10:51 pm

Re: Unable to make a call on Ooma mobile app - SOLVED

Post by RicardoZ » Wed May 27, 2020 2:39 pm

Tried to make a call on the Ooma app today. Got the same "Unable to place a call due to a server connection problem. Please try again later." message that others reported. Very frustrating.

I found this thread via search.

adomingo's recommendation fixed the issue. I logged out, then back in. It worked!

I recently ported a number in to my account. This briefly changed by primary Ooma number. Logging out, then back in made it possible to make calls on the app again. Thank you, adomingo! :D

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