Installed Update-Now Unusable
I updated the app on my Android phone running version 4.0 of Android. App asked me to log in, choose operating mode (I chose outbound only), accepted the disclosures and then it said "unfortunately the app has stopped". I sent in the requested report. Whenever I tried the app after that, it said "logging in" followed by the stopped message and another invitation to send in a report.
Then I uninstalled the app and re-installed the previous version from a backup (I learned the hard way what often happens when you install an updated Android app!). The previous version is running fine once again.
Please check what you screwed up in the latest upgrade and FIX IT!
Then I uninstalled the app and re-installed the previous version from a backup (I learned the hard way what often happens when you install an updated Android app!). The previous version is running fine once again.
Please check what you screwed up in the latest upgrade and FIX IT!
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- Posts:1484
- Joined:Wed Jun 04, 2014 12:58 am
Re: Installed Update-Now Unusable
I just updated to the new Ooma Android App (3.3) and chose inbound and outbound calls. It seemed to work okay.
I then switched the setting to outbound calls call only and called out on it again. Again, it worked.
I then switched the setting to outbound calls call only and called out on it again. Again, it worked.
Premier Subscriber
Telo One with Four Linx Devices
Google Voice Extensions
Telo One with Four Linx Devices
Google Voice Extensions
Re: Installed Update-Now Unusable
That has been my experience today as well with Ooma HD 3.3. Stable with inbound and out going calls.. Using Moto G with Android 4.4.4
Re: Installed Update-Now Unusable
Apparently it works with later versions of Android but there are lots of phones out there still running version 4.0 (like mine). If Ooma doesn't want their app to work with all current android phones they should set up the Google Play Store so that incompatible phones aren't allowed to install it. Or they should just fix it.
As long as the previous version which works fine on my phone is supported, I'm good to go.
As long as the previous version which works fine on my phone is supported, I'm good to go.
Re: Installed Update-Now Unusable
Does anyone have an Android phone running version 4.0 that has managed to get the latest version of the Ooma app to work? I am curious if it's my PHONE or ANDROID VERSION.
Re: Installed Update-Now Unusable
Ihave a Virgin Mobile Awe running android 4.o and after updating when trying to call out on cellphone it rings the house phone but no call is made. Incoming calls from the cellphone are almost impossible to hear. So much distortion. Is there a fix?
Re: Installed Update-Now Unusable
Well, at least the app RUNS on your phone but from what you describe its pretty much useless. What a shame since the previous version worked great and fortunately for me I had the forethought to use my phone's backup program before upgrading so I was able to restore the previous version.
Re: Installed Update-Now Unusable
Downloaded the latest version and now it runs on my Android 4.0 phone.
Re: Installed Update-Now Unusable
latest version is 3.5