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App doesn't sync contacts

Posted: Tue Jan 05, 2016 6:36 pm
by jhnielson
I went to sync my App contacts now that it is the only way to update your contacts and only about 60% got added/updated. To see if it was just a bulk issue, I went and manually picked a few of the ones missing and just tried to upload that single one and it said "0 contacts uploaded". I can't see any obvious reason why it wouldn't upload the contacts. I've tried on numerous contacts and have had no success. Some update just fine, others won't.

Has anyone seen this? Have an idea of the issue?

Re: App doesn't sync contacts

Posted: Fri Feb 01, 2019 5:18 pm
by alfatud
I have the same issue with my HD3. Did you ever figure it it?

Re: App doesn't sync contacts

Posted: Tue Apr 27, 2021 5:21 pm
by java007md
Looks like the same issue I am encountering on Android. Wondering it the problem is seen on both the IOS and Android platforms.
I have submitted a support request through the customer advocate email address. Recommend others do the same if you have not already. Noting the problems on the app stores might also help in getting this resolved.

Re: App doesn't sync contacts

Posted: Fri Jun 11, 2021 6:17 pm
by dearmonds2
My attempt seemed to sync/work with the ooma android app, but the sync to the HD3 handset had several contacts missing, and I haven't been able to get them to sync even one at a time, yet they seem exactly like other contacts that successfully sync'ed??